New Ticketing System

[allcat]

I put mine on my phone and my wife's on hers. Then I could not figure out how to find them, finally got the little card emblem then the back arrow and they magically appeared. I don't have any grandkids to figure this out for me, this a true geezer moment. Two comments, I hate change and get off my lawn.

[CelticCat]

I highly recommend starting a podcast and spending an unhealthy amount of time on it and then you can get media passes.

[WalkOn79]

You can take a screen shot of the tickets on your phone and then text them to the other person. We did this last night at the Kettlehouse Amphitheater in Missoula.

This also worked with the Wyoming ticket for my wife.

[Helcat72]

You can take a screen shot of the tickets on your phone and then text them to the other person. We did this last night at the Kettlehouse Amphitheater in Missoula.

Great Idea!

[BethanyCordell]

@BethanyCordell
I have had other mobile tickets that when you are in your "wallet" and bring up the specific ticket, you can click on the 3 dots at the top right and it gave an option to "transfer ticket". The only option I see for my game ticket is to Remove Pass. Is that a feature MSU can turn on to make it easier to transfer single tickets?

This is not currently available through TicketsWest, but I agree on how useful this feature would be. It's on our wish list for future seasons so I'm hopeful we'll see it soon-ish.

Bethany Cordell
Bobcat Athletics

[wbtfg]

@BethanyCordell
I have had other mobile tickets that when you are in your "wallet" and bring up the specific ticket, you can click on the 3 dots at the top right and it gave an option to "transfer ticket". The only option I see for my game ticket is to Remove Pass. Is that a feature MSU can turn on to make it easier to transfer single tickets?

This is not currently available through TicketsWest, but I agree on how useful this feature would be. It's on our wish list for future seasons so I'm hopeful we'll see it soon-ish.

Bethany Cordell
Bobcat Athletics

Get Dusty on the horn....

[superbobcat]

How is parking handled this year are parking passes part of the eticket?

[Joe Bobcat]

How is parking handled this year are parking passes part of the eticket?

I got 2 emails from tickets west back in august. one email had all my season tickets, the other had all my parking passes.

[superbobcat]

Found it thanks.

[DMMDCats]

@BethanyCordell

It would be nice to be able to get my tickets and not 48 hours prior to the event.

These mobile tickets don’t seem that convenient. Just convenient for those cutting costs, not the customer.

Still waiting.

[Cataholic]

@BethanyCordell

It would be nice to be able to get my tickets and not 48 hours prior to the event.

These mobile tickets don’t seem that convenient. Just convenient for those cutting costs, not the customer.

Still waiting.

You might just need some assistance on how to access the tickets. We have all had access to our tickets for about a month. They were emailed to you with a link on how to access. It was super easy to do. If you are having issues, maybe you should call the ticket office instead of a post on a fan forum.

[DMMDCats]

Thanks Cataholic. I will take even more time out of my day to call them to resolve as they don’t respond to email.

Assume much?

Thanks boss.

Addendum I see Bethany respond to some on here, so I thought I would try.
I can’t sit on hold all day with the BTO. Maybe you rich retired guys can, but I really can’t.
Cuts into golf time, ya know.

[BethanyCordell]

Thanks Cataholic. I will take even more time out of my day to call them to resolve as they don’t respond to email.

Assume much?

Thanks boss.

Addendum I see Bethany respond to some on here, so I thought I would try.
I can’t sit on hold all day with the BTO. Maybe you rich retired guys can, but I really can’t.
Cuts into golf time, ya know.

Shoot me a DM with your account information and I'll get you taken care of!

Bethany Cordell
Bobcat Athletics

[DMMDCats]

We got it.

The MSUAF new database was the “blame”. A payment was not recorded and transferred to BTO.

Rainey Peuse is the best.
Good show. Encore. Ovation.

Thanks to Rainey for finding the error.

Now, back to your regular programming.

[Cataholic]

Thanks Cataholic. I will take even more time out of my day to call them to resolve as they don’t respond to email.

Assume much?

Thanks boss.

Addendum I see Bethany respond to some on here, so I thought I would try.
I can’t sit on hold all day with the BTO. Maybe you rich retired guys can, but I really can’t.
Cuts into golf time, ya know.

Given your opening remark, “it would be nice if I had my ticket more than 48 hours prior to the event”, the only thing that I assumed was that your are a cantankerous douche. Especially given all the additional information on this thread and all that MSU has provided on how to access the tickets. Your follow up comment that you shouldn’t be bothered to call the ticket office because it will take time from the gold course pretty much cemented the fact that you are douche.

Before you delve into the “what? Me? But it was there mistake?” deluge of excuses, here is a way you might have avoided being such a d1ck.:

“Hello Brittany. Sorry to bother you but I am having a hard time accessing my tickets. Here is my account number and pertinent information. With game being so close, can you help me out today. I would have called the ticket office, but I am too busy golfing and being such a self important @sshole. I never gave any thought to reaching out a month ago when nothing showed up, so I decided to start being a d1ck today.”

These people people at MSU work hard. There is no need to be condescending or rude to them. Glad you got your tickets, but I don’t feel much better for the people sitting in the seats next to you.

[ilovethecats]

Thanks Cataholic. I will take even more time out of my day to call them to resolve as they don’t respond to email.

Assume much?

Thanks boss.

Addendum I see Bethany respond to some on here, so I thought I would try.
I can’t sit on hold all day with the BTO. Maybe you rich retired guys can, but I really can’t.
Cuts into golf time, ya know.

Given your opening remark, “it would be nice if I had my ticket more than 48 hours prior to the event”, the only thing that I assumed was that your are a cantankerous douche. Especially given all the additional information on this thread and all that MSU has provided on how to access the tickets. Your follow up comment that you shouldn’t be bothered to call the ticket office because it will take time from the gold course pretty much cemented the fact that you are douche.

Before you delve into the “what? Me? But it was there mistake?” deluge of excuses, here is a way you might have avoided being such a d1ck.:

“Hello Brittany. Sorry to bother you but I am having a hard time accessing my tickets. Here is my account number and pertinent information. With game being so close, can you help me out today. I would have called the ticket office, but I am too busy golfing and being such a self important @sshole. I never gave any thought to reaching out a month ago when nothing showed up, so I decided to start being a d1ck today.”

These people people at MSU work hard. There is no need to be condescending or rude to them. Glad you got your tickets, but I don’t feel much better for the people sitting in the seats next to you.

Gonna be some hiccups for sure as everyone navigates this.

Hopefully they take my suggestion and let me pay a couple hundred extra bucks next year and do it the old way!

[DMMDCats]

Funny how it is always personal attacks for some.

Your attacks came from your assumptions.

Have a great day.

Again, thank you to the team, Rainey, Richard, Bethany, et al, etc,

Great day to be a Bobcat.

[Bobcat4Ever]

I don't remember being asked if I wanted to be able to print or not but I have downloaded the tickets and parking passes to both my phone and my wife's phone and also went ahead and printed for the drake game. If all goes well enough at that first game I may not print anymore. I couldn't help but think there must be a way to not need a whole sheet of paper per ticket but didn't look into it much. I understand this tech system saves on printing and mailing but I have doubts that the scanning at the entrance gates will be any better.

I have a few people in my family that fly often. One guy always uses his phone for his boarding pass and another always prints because he's seen too many bad experiences where the phone pass didn't work right and became a hassle.

Warning: I don’t have tickets as we’ve moved away. I am (sort of) old. But I got old during 40 years in IT, so permit me to float an idea out to you all.

Several have mentioned needing a full sheet of paper for a single ticket. I’ve also read that you have received PDF files. Are there multiple pages in each PDF?

If so, there are a number of printing apps that will print pages as “2-up” or “4-up” or “8-up”. This means print 2 or 4 or 8 PDF pages on a single sheet of paper. If you are using a desktop or laptop check your print settings for this option. If you are using a tablet or phone (I am) then find an a app in the store that will do this. It could make your day!

[BobcatDel]

I don't remember being asked if I wanted to be able to print or not but I have downloaded the tickets and parking passes to both my phone and my wife's phone and also went ahead and printed for the drake game. If all goes well enough at that first game I may not print anymore. I couldn't help but think there must be a way to not need a whole sheet of paper per ticket but didn't look into it much. I understand this tech system saves on printing and mailing but I have doubts that the scanning at the entrance gates will be any better.

I have a few people in my family that fly often. One guy always uses his phone for his boarding pass and another always prints because he's seen too many bad experiences where the phone pass didn't work right and became a hassle.

Warning: I don’t have tickets as we’ve moved away. I am (sort of) old. But I got old during 40 years in IT, so permit me to float an idea out to you all.

Several have mentioned needing a full sheet of paper for a single ticket. I’ve also read that you have received PDF files. Are there multiple pages in each PDF?

If so, there are a number of printing apps that will print pages as “2-up” or “4-up” or “8-up”. This means print 2 or 4 or 8 PDF pages on a single sheet of paper. If you are using a desktop or laptop check your print settings for this option. If you are using a tablet or phone (I am) then find an a app in the store that will do this. It could make your day!

I have printed on the 2-up. Print is a little small but was going to see if it scans the bar code OK this game. I have my full size sheet as backup if the smaller size doesn’t work. I only killed one extra tree this time but maybe save a bunch next time!

[Csquared]

As a father I am constantly reminding my child to just “Try” before asking for help. I understand technology is scary but I think if you just give it a shot before shooting it down you’d be amazed at how easy it is to download these tickets to your phone, print at home, or give the tickets to your fellow Bobcat Fans. Watch the video the ticket office sent you when they sent the emails with the tickets. It couldn’t be more simplified.

Just try the new way. You may learn something.