TV for Western Illinois

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Cats92
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Re: TV for Western Illinois

Post by Cats92 » Sat Sep 14, 2019 3:16 pm

utucats wrote:
Sat Sep 14, 2019 2:51 pm
Cats92 wrote:
Sat Sep 14, 2019 2:48 pm
I got through on customer service. The dude on the other line basically said IDK bro, we’ll look into it. Not getting my hopes up...
I tried as well. Got the same. Everyone on here should call and maybe they’ll figure out that we have a lot of people in this state.
The guy said “well the game starts at 4:00 est.”
They don’t understand time zones on the east coast.



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HelenaCat95
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Re: TV for Western Illinois

Post by HelenaCat95 » Sat Sep 14, 2019 3:18 pm

espn+ ? Nope...espn-.



Cataholic
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Re: TV for Western Illinois

Post by Cataholic » Sat Sep 14, 2019 3:25 pm

Talked to the ESPN+ customer service. Complete joke. The guy asked me if it was an NFL game. Wanted me to restart and re-install the app. I explained that the other games are broadcasting and this is not a software issue on my side. It is a broadcast issue from the game. After 15 minutes of talking to the guy and getting him to understand the problem, he tells me that the game is already over! That is why it is not broadcasting! I told him that I am listening to the game on the radio right now and he puts me on hold. Comes back 5 minutes later and tells me that the game is over! I finally said please let me talk to a supervisor. He then tells me that no supervisors are working today!! WTF?? I asked if I could talk to another rep and told me that I have to call back in which means another wait to talk to a rep. What a joke.

I would not be surprised of one of the two are true: 1. ESPN never sent a crew or 2. The broadcast crew is not even aware that they are not streaming.



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mslacatfan
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Re: TV for Western Illinois

Post by mslacatfan » Sat Sep 14, 2019 3:27 pm

Cataholic wrote:
Sat Sep 14, 2019 3:25 pm
Talked to the ESPN+ customer service. Complete joke. The guy asked me if it was an NFL game. Wanted me to restart and re-install the app. I explained that the other games are broadcasting and this is not a software issue on my side. It is a broadcast issue from the game. After 15 minutes of talking to the guy and getting him to understand the problem, he tells me that the game is already over! That is why it is not broadcasting! I told him that I am listening to the game on the radio right now and he puts me on hold. Comes back 5 minutes later and tells me that the game is over! I finally said please let me talk to a supervisor. He then tells me that no supervisors are working today!! WTF?? I asked if I could talk to another rep and told me that I have to call back in which means another wait to talk to a rep. What a joke.

I would not be surprised of one of the two are true: 1. ESPN never sent a crew or 2. The broadcast crew is not even aware that they are not streaming.

hahahaha. what a f'n joke.


FTG- GO CATS GO!

Cataholic
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Re: TV for Western Illinois

Post by Cataholic » Sat Sep 14, 2019 3:28 pm

Email for ESPN+ customer service:

support@espnplus.com



msuhunter
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Re: TV for Western Illinois

Post by msuhunter » Sat Sep 14, 2019 3:31 pm

got told it's not an espn+ game

utter incompetence, by espn, and unfortunately our offense ....



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ddlalum
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Re: TV for Western Illinois

Post by ddlalum » Sat Sep 14, 2019 3:35 pm

Image



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94VegasCat
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Re: TV for Western Illinois

Post by 94VegasCat » Sat Sep 14, 2019 3:43 pm

ESPN has assured me that I’ll be able watch it as a replay AS AN APP on my phone. WTF


GO CATS GO. ESG! GO CATS GO

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exppi
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Re: TV for Western Illinois

Post by exppi » Sat Sep 14, 2019 3:44 pm

Cataholic wrote:
Sat Sep 14, 2019 3:28 pm
Email for ESPN+ customer service:

support@espnplus.com
I have a case number. :lol: ](*,) #-o



kcatz
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Re: TV for Western Illinois

Post by kcatz » Sat Sep 14, 2019 3:46 pm

94VegasCat wrote:
Sat Sep 14, 2019 3:43 pm
ESPN has assured me that I’ll be able watch it as a replay AS AN APP on my phone. WTF
How the F do you get a replay when you never showed in live?

Mother Truckers



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D-Wreck
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Re: TV for Western Illinois

Post by D-Wreck » Sat Sep 14, 2019 3:47 pm

exppi wrote:
Sat Sep 14, 2019 3:44 pm
Cataholic wrote:
Sat Sep 14, 2019 3:28 pm
Email for ESPN+ customer service:

support@espnplus.com
I have a case number. :lol: ](*,) #-o
Same here. They "will respond to your request as quickly as possible." Considering my chat wait is not just shy of an hour, I'm not all that hopeful.



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utucats
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Re: TV for Western Illinois

Post by utucats » Sat Sep 14, 2019 3:47 pm

my app now shows that the event begins at 1:00


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HelenaCat95
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Re: TV for Western Illinois

Post by HelenaCat95 » Sat Sep 14, 2019 3:48 pm

I just got a refund. Woohoo! 5 dollar chalupa box from Taco Bell for me!



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exppi
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Re: TV for Western Illinois

Post by exppi » Sat Sep 14, 2019 3:48 pm

D-Wreck wrote:
Sat Sep 14, 2019 3:47 pm
exppi wrote:
Sat Sep 14, 2019 3:44 pm
Cataholic wrote:
Sat Sep 14, 2019 3:28 pm
Email for ESPN+ customer service:

support@espnplus.com
I have a case number. :lol: ](*,) #-o
Same here. They "will respond to your request as quickly as possible." Considering my chat wait is not just shy of an hour, I'm not all that hopeful.
I am not expecting anything immediate. I asked for a refund. Horrible service.



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94VegasCat
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Re: TV for Western Illinois

Post by 94VegasCat » Sat Sep 14, 2019 3:50 pm

exppi wrote:
Sat Sep 14, 2019 3:48 pm
D-Wreck wrote:
Sat Sep 14, 2019 3:47 pm
exppi wrote:
Sat Sep 14, 2019 3:44 pm
Cataholic wrote:
Sat Sep 14, 2019 3:28 pm
Email for ESPN+ customer service:

support@espnplus.com
I have a case number. :lol: ](*,) #-o
Same here. They "will respond to your request as quickly as possible." Considering my chat wait is not just shy of an hour, I'm not all that hopeful.
I am not expecting anything immediate. I asked for a refund. Horrible service.
I asked for a refund and was told that A)we cant refund and B)you’ll be able to rewatch on their App. Exactly how in the F do I get to watch what was never Fn aired!?


GO CATS GO. ESG! GO CATS GO

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94VegasCat
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Location: Physically in northern Montana but my heart and soul are in Bobcat Stadium

Re: TV for Western Illinois

Post by 94VegasCat » Sat Sep 14, 2019 3:51 pm

If you change the channel, the game is no longer listed???????


GO CATS GO. ESG! GO CATS GO

msuhunter
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Re: TV for Western Illinois

Post by msuhunter » Sat Sep 14, 2019 3:52 pm

94VegasCat wrote:
Sat Sep 14, 2019 3:51 pm
If you change the channel, the game is no longer listed???????
just saw that too. it's gone

F*** espn and their liberal agenda



Cats92
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Posts: 141
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Re: TV for Western Illinois

Post by Cats92 » Sat Sep 14, 2019 3:53 pm

exppi wrote:
Sat Sep 14, 2019 3:48 pm
D-Wreck wrote:
Sat Sep 14, 2019 3:47 pm
exppi wrote:
Sat Sep 14, 2019 3:44 pm
Cataholic wrote:
Sat Sep 14, 2019 3:28 pm
Email for ESPN+ customer service:

support@espnplus.com
I have a case number. :lol: ](*,) #-o
Same here. They "will respond to your request as quickly as possible." Considering my chat wait is not just shy of an hour, I'm not all that hopeful.
I am not expecting anything immediate. I asked for a refund. Horrible service.
Can’t wait till Barstool Sports starts a broadcasting service. ESPN is a joke.



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Blixtonz
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Re: TV for Western Illinois

Post by Blixtonz » Sat Sep 14, 2019 3:53 pm

They removed our game from the schedule... Its not gonna happen.



MSUBRONCO
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Re: TV for Western Illinois

Post by MSUBRONCO » Sat Sep 14, 2019 3:53 pm

I emailed them got case number, but no reply yet, yeah it says game hasn't started now



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